Make things clear
Explain complex technology in plain language so people understand why it matters.
Think it through.Build it.Move it forward.
I help SMBs and organizations automate their processes, connect their tools and put AI to work. I connect people, business needs and technology to turn an idea into a solution people use.
I start with people and business needs. Then I choose and build the technology that makes sense.
From complexity to clarity
02 / Advisory
Four practical ways I can help. In every engagement, I define the need, build the solution and support the team through adoption.
Connect your tools and remove repetitive work.
I look at how information moves between your people and your tools, then connect platforms and automate repetitive handoffs: Asana, Zoho, Google Workspace, Zapier, Zoho Flow, Apps Script, APIs and webhooks. I start from the tools you already use rather than imposing a platform.
Less double entry, fewer errors and clear processes the team makes its own.
Practical AI solutions, tested with your team.
I design and build AI-assisted tools for a specific need: a quoting tool, a data-informed estimate, an internal assistant or an agent connected to your systems. I work with Claude, ChatGPT and Gemini, and I write the code needed to make the idea work.
A first usable tool, delivered quickly and improved with the people who use it.
Pick the right projects, in the right order.
Drawing on more than 15 engagements through the Canada Digital Adoption Program, I review your needs, tools and ways of working, then recommend priority projects and a realistic roadmap. I can also support implementation.
A clear view of priorities and an action plan that fits your reality and budget.
Sell online and get found, on Google and in AI answers.
Launching and optimizing online stores (Shopify, Adobe Commerce), SEO and GEO, Google Ads and analytics. I launched Groupe Marcelle’s first e-commerce business and opened its sales on Amazon.
A measurable online presence that supports your sales and business goals.
03 / Selected work
Work that connects business decisions with the team’s everyday reality.
04 / About
Étienne Laurent
Montréal, Québec
I’m a builder who sees the bigger picture. My background in e-commerce, product management, digital transformation and general management helps me understand business challenges while taking a hands-on role in delivery.
I can facilitate a workshop, map a process, configure a platform or develop a prototype. I enjoy making things work together and helping teams make the solution their own.
My experience on LinkedIn+HOW I WORK
Explain complex technology in plain language so people understand why it matters.
Understand how people, processes, data and tools affect one another.
Bring teams, IT and partners together, even without formal authority.
Facilitate workshops and committees that lead to decisions and action.
Start small, learn what works, then improve, scale or stop.
Get up to speed with new tools and domains to find a practical answer.
TRAINING
AGILE
Deliver in small iterations, prioritize by value and adjust with users. An approach I put into practice as Product Owner on a B2B platform.
ENTREPRENEURIAL OPERATING SYSTEM
Clarify the vision, set quarterly priorities, track the right metrics and run meetings that resolve issues. A simple framework to align an SMB around its goals.
A technical and creative toolkit, chosen to fit the need.
Claude, Claude Code, Cowork, agents, skills and MCP connectors · ChatGPT / OpenAI · Google Gemini · Image and video generation
APIs and webhooks · Zapier · Zoho Flow · Google Apps Script
Advanced Excel and Google Sheets · SQL / BigQuery · JavaScript · Git / GitHub · HTML / CSS
Google Analytics · Tag Manager · Search Console · Looker Studio · Google Ads · Meta Business Manager · Screaming Frog · SEO / GEO
Shopify · Adobe Commerce (Magento) · Optimizely B2B Commerce · WordPress · HubSpot · Zoho CRM · Klaviyo · Mailchimp
cPanel · DNS management · SSL certificates · Apache · phpMyAdmin
Asana · Google Workspace · Jira / Confluence · monday.com
Adobe design suite · Figma · Procreate · Blender · 3ds Max · Unity · Construct 2
Agile / Scrum · Product ownership · EOS · Design thinking and UX research · Change management · Digital maturity assessments · Rapid prototyping
05 / Experiments
A space to build, test and learn. Personal projects that begin with a real need.
FREE TOOL · PERSONAL PROJECT
Make a calendar your own. Customize the layout, add events and take your schedule from screen to paper.
ONLINE GAMES · 100% AI-GENERATED
A portal of free games you play right in the browser, entirely generated with AI: the game code, the visuals, the copy and the site itself. A hands-on testing ground to see how far AI can go, from design to launch and search visibility.
06 / FAQ
What people usually ask me before a first engagement.
Mostly SMBs and organizations in Québec, from a few employees to a few hundred. I work with leadership as well as operations, marketing and customer service teams.
We start with a 30-minute call, with no commitment, to understand your need. I then send a written proposal with scope, timeline and budget. Deliverables are built and tested with your team, step by step.
They depend on the scope. Well-defined projects are offered at a fixed price; ongoing support is billed hourly or through a block of hours. You always get a clear estimate before we start.
No. I start from the tools you already use and only recommend a change when it meets a real business need. Business needs come before platforms.
Yes. I’m based in Montréal and can meet on site in the area when needed. Much of the work can be done remotely, in French or English.
Yes. I can complement an internal team, an agency or an IT provider, for example to frame a project, bridge business needs and technology, or take on the automation work.
07 / Let’s talk
ENGAGEMENTS · SMBS AND ORGANIZATIONSA process to automate, a project to structure, or simply a first conversation. The 30-minute call comes with no commitment.
On site or remotely, depending on your needs.